Thursday, October 21, 2010

Amazon strikes again! WATCH OUT! Danger. Danger.

Since it's all about publicity and getting out there, I like to share with authors the things that have worked for me. I also like to make them aware of the things that DO NOT work and in fact WILL work against you. My recent discovery, Amazon's Customer discussions. Please read this before you decide to start one. This is straight from Amazon:


I apologize for the situation and that you feel another customer may not be conducting them self in an appropriate manner.

Unfortunately we are not able to have the customers remove discussion forums they have started since there are other posters who are participating in the forum.

Our disclaimer that reviews and discussion posts become our property allows us to have free range on posting them or not posting them. We don't censor reviews or posts inappropriately or change the tone of comments, but we do reserve the right to delete comments that fall outside our review and discussion guidelines.

Thanks for sending us your comments about our Customer Discussion Boards. I'll be sure your feedback is passed on to the right people in our company. This kind of feedback is invaluable to us, as it helps us continue to improve our website and provide better service to all of our customers.

Wow! Really?

So here's what happens. You open a discussion in a community that "seems" like the right place for your discussion but some random poster feels otherwise. Personnel attacks are added along with information that has nothing to do with the original post. You report the post as abuse and it may or may not be deleted by Amazon, you know, depending on if the harassment can be justified. To top it all off, the creator of the discussion CAN'T even delete the discussion they started because Amazon has full rights to ANYTHING you put there.

Well, with yesterday being National against-bully day, I can't tell you how this sets with me. Thanks Amazon for making it possible for good folks to be bullied. Thank you so much. Damn straight I won't be starting any other Amazon discussions. DAMN STRAIGHT!!! But you can if you want to. ;)

2 comments:

  1. Sue...

    I've gotten to where I avoid forums altogether for just this reason.

    I was booted off a forum (banned permanently) the other day for attempting to educate some snot-nosed, know-it-all snit who had no clue what she was talking about.

    She personally attacked me (the old, you're a nobody or you'd be published someplace else besides Lulu - yawn) and the owner of the forum took offense to one of the things she said.

    But I ended up being right - I told her that if she whined loudly enough, she could get me banned and apparently she did so, because I was banned.

    Before I was banned, I received an apology (via PM) from a girl on the forum for how I'd been treated and she intimated to me that this girl had treated herself and many others badly and yet no one had ever said anything to her for HER behavior.

    Free speech no longer exists in the USA - you can only have free speech - as long as everyone else is in agreement with what you say.

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  2. And small press authors or self-pubbed ones have to have protection. It's the only thing we can count on.

    Have fun at NECON YOU!!!!!

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