Tuesday, February 22, 2011

Oh I am so in love with Smashwords right now!

And if you're an author, you should be in love with Smashwords too! Want to know why? Of course you do! With e-books quickly gaining ground over print books, an inevitable move all things considered, I began looking for the best way to get mine out there. Of course because Amazon was so LOUD with their Kindle program I went there first. But as e-book distributors go, their program really sucks.

The kindle lending library is a fine example of that too. It's not exactly publisher friendly when the distributor can force a publisher into doing something they should have a choice over. The only choice the publisher has in this case is to un-publish their Kindle e-book and move on to another distributor.

Another fine example of an e-book distributors lameness is when they allow e-books to be returned. I actually didn't look to see what Smashwords policy was on this until after the fact. I therefore went to their FAQ section with one eye closed not exactly sure I wanted to see what I might find. This is where the love affair starts. This question and it's answer should make every publisher grin and smile from ear to ear and SHOULD have them racing right over to Smashwords for the simple fact that Smashwords is doing everything right. So here ya go. Read it and weep Amazon and all you other e-book distributors who THINK you know how to do things. From Smashwords FAQ:

Are books returnable if I don't like them?

No. All sales are final. This is why most authors allow you to sample much of their book for free so you can try before you buy.

Oh my gorsh!!!!! Let's read that again shall we?

Are books returnable if I don't like them?

No. All sales are final. This is why most authors allow you to sample much of their book for free so you can try before you buy.


I love you smashwords, more than words can say. Thank-you for not giving our work away. Thank-you soooooooo much!!!!

E-books are no different than music or software. If you're with an e-book distributor that allows refunds and takes that power away from you the publisher, then you need to find another distributor. IMO


1 comment:

  1. Hey Sue! I agree 100%. It took me, oh, about 2 1/2 hours to read Never Ceese, so if I'd been on of those cheesy losers who return e-books, I could have "claimed" I hadn't read it or didn't like the beginning and "sent it back". Gah! Artists deserve to be paid for their work. If you don't like the work, don't buy it next time!

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