Just to be sure!

Just to be sure, you CAN ORDER my books from ANY Barnes & Noble BUT because I refuse to make my books returnable by an "industry" standard return policy that no longer works for the "industry" as it is today, I'll not be allowed in to do an event. Also B&N will NEVER order any book to put on their shelf if it isn't returnable by that "industry" standard which is outdated and doesn't work for anyone. Well, except B&N and large bookstores.

This is not an issue with my publisher. I ASKED them not to make my books returnable by this antiquated, unworkable "industry" standard as all small publishers will eventually fall due to this policy. I've been with two that have and yes, it was due to that "industry" standard return policy.

B&N employees are nice enough and not to blame but I do not enjoy talking to folks who've NO CLUE what they're talking about.

"Just get your book added into the B&N system," they chirp.
"But I'd have to agree to abide by an unworkable "industry" standard return policy."
"Yes, your book has to be returnable."
"No. My book has to be returnable by that unworkable "industry" standard return policy."
"Yes, it has to be returnable."
"--by an antiquated, out-dated, non-working, put-a-gun-in-my-hand-and-point-it-at-my-head return policy that will sink all small publishers."
"We have lots of small publishers in our store."
"You don't have any that don't agree to that return policy. And several authors have reported that B&N won't order their books for their stores EVEN if their publisher did sign on."
"Well I guess it depends on what one's definition of a "small" publisher is."

Oh my GOSH!! Did they just say that to me? I think they did. Rawk on B&N!!! You're sooooo coool!! Indeed I suppose it DOES depend on this. Just so all of y'all will know, that "industry" standard return policy is NOT standard in ANY other industry and was designed to save failing bookstores during the depression. It needs to be done away with. But I think B&N should hold on to it since it will pull them under quicker. Good grief!